Shipping policy
📦 Shipping Policy — Jerry Passion Gift Store Order Processing All orders are processed once payment has fully cleared.
Orders paid by credit card, debit card, Shop Pay, PayPal, or any other method will not begin production until the payment is successfully authorized and settled.
Processing times:
Custom jewelry & personalized gifts: 1–5 business days
Non‑custom items: 1–3 business days
Processing times may be longer during holidays or high‑volume periods.
Production & Fulfillment Products
Most of our jewelry and personalized gifts are produced and fulfilled by trustworthy partnership of manufacturers of our trusted U.S.‑based print‑on‑demand partner.
Jerry Passion Gift Store will partner with outstanding manufacturers with extraordinary craftsmanship that will handles:
Manufacturing, Quality control, Packaging, Shipping.
Because each item is made to order, production times may vary slightly.
Shipping Times:
Before production starts payments will must be cleared completely.
Estimated delivery after production:
United States
Standard Shipping: 3–7 business days
Priority Shipping (if available): 2–4 business days
International
Before production starts payment must be cleared completely.
Standard Shipping: 7–21 business days
Times vary by country and customs processing
These are estimates and not guaranteed.
Shipping Confirmation & Tracking
Once your order ships, you will receive an email with:
Tracking number
Carrier information
Link to track your package
Tracking may take 24–48 hours to update.
Shipping Delays
We are not responsible for delays caused by:
Carriers (USPS, UPS, FedEx, DHL)
Weather conditions
Customs inspections
Incorrect or incomplete addresses
High‑volume seasons
Once an order is handed to the carrier, risk of loss transfers to the customer.
Wrong or Incomplete Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
Lost, Stolen, or Damaged Packages
If your package is lost or stolen after delivery is confirmed, please contact the carrier directly.
If your item arrives damaged, contact us within 7 days with photos and your order number so we can assist.
International Duties & Taxes
International customers may be responsible for:
Customs fees
Import taxes
Duties
These charges are not included in our prices and vary by country.
Order Changes & Cancellations
Because partners, products are made to order, changes or cancellations may only be possible before production begins.
Once production starts, we cannot modify or cancel the order.
Contact Us:
For shipping questions or support, reach out anytime:
All return must be approved from Jerry Passion Gift Store a reminder all custom products cannot be returned when manufacturer is started. Any defective products must be approved, and a shipping label will be sent through email.
Email: gerald@jerrypassiongiftstore.com
Address: 5 Dover Ave, Mastic NY 11950
Phone: 631‑205‑8825 him